CircleOut Status - Incident history https://circleout-status.covantis.net CircleOut Wed, 22 Apr 2026 18:35:00 +0000 Majorr Covantis CircleOut Service Interruption Affecting All Users Type: Incident Duration: 20 minutes Affected Components: South America, CircleOut Platform, German Lower Rhine, FOB Dutch Mills, FOB 6 Ports Apr 22, 18:35:00 GMT+0 - Investigating - Hello, We're recently experienced an issue on the Covantis CircleOut platform that affected all users. End user impact: Our third party authentication services provider experienced a brief outage, causing users to suddenly not be able to access the CircleOut application. Our investigation shows the issue was resolved within minutes, and the platform is back up. We continue to treat this incident with the highest priority and our teams are monitoring the situation. We believe the issue is already solved, however we are treating this with the highest priority and our operations and development teams are currently monitoring the situation. If you have any questions, please contact our support team at [support.circleout@covantis.net](mailto:support.circleout@covantis.net). Thank you, The Covantis Support Team Apr 22, 18:55:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 20 minutes

Affected Components: , , , ,

<p><small>Apr <var data-var='date'> 22</var>, <var data-var='time'>18:35:00</var> GMT+0</small><br><strong>Investigating</strong> - Hello, We're recently experienced an issue on the Covantis CircleOut platform that affected all users. End user impact: Our third party authentication services provider experienced a brief outage, causing users to suddenly not be able to access the CircleOut application. Our investigation shows the issue was resolved within minutes, and the platform is back up. We continue to treat this incident with the highest priority and our teams are monitoring the situation. We believe the issue is already solved, however we are treating this with the highest priority and our operations and development teams are currently monitoring the situation. If you have any questions, please contact our support team at [support.circleout@covantis.net](mailto:support.circleout@covantis.net). Thank you, The Covantis Support Team.</p> <p><small>Apr <var data-var='date'> 22</var>, <var data-var='time'>18:55:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 22 Apr 2026 18:35:00 +0000 https://circleout-status.covantis.net/incident/cmoag45aw003z4rgmktpc6xur https://circleout-status.covantis.net/incident/cmoag45aw003z4rgmktpc6xur Major Covantis CircleOut Service Interruption Affecting All Users Type: Incident Duration: 13 minutes Affected Components: South America, CircleOut Platform, German Lower Rhine, FOB Dutch Mills, FOB 6 Ports Dec 5, 09:15:00 GMT+0 - Resolved - Hello, Earlier today, you experienced issues accessing our services due to a global Cloudflare outage. Cloudflare has now resolved the incident, and our systems are operating normally. Everything should be functioning as expected again. If you continue to experience any issues, please let us know. Thank you for your patience and understanding. If you have any questions you can reach our support team at [support.circleout@covantis.net](mailto:support.circleout@covantis.net). Best regards, The Covantis Support Team Dec 5, 09:02:00 GMT+0 - Investigating - Hello, Cloudflare, our third-party network provider, is currently experiencing a major outage. Cloudflare is aware of and investigating these issues. End user impact: The CircleOut application will experience widespread issues regarding general platform availability and accessibility. If you have any questions, please contact our support team at [support.circleout@covantis.net](mailto:support.circleout@covantis.net). Thank you, The Covantis Support Team Type: Incident

Duration: 13 minutes

Affected Components: , , , ,

<p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>09:15:00</var> GMT+0</small><br><strong>Resolved</strong> - Hello, Earlier today, you experienced issues accessing our services due to a global Cloudflare outage. Cloudflare has now resolved the incident, and our systems are operating normally. Everything should be functioning as expected again. If you continue to experience any issues, please let us know. Thank you for your patience and understanding. If you have any questions you can reach our support team at [support.circleout@covantis.net](mailto:support.circleout@covantis.net). Best regards, The Covantis Support Team.</p> <p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>09:02:00</var> GMT+0</small><br><strong>Investigating</strong> - Hello, Cloudflare, our third-party network provider, is currently experiencing a major outage. Cloudflare is aware of and investigating these issues. End user impact: The CircleOut application will experience widespread issues regarding general platform availability and accessibility. If you have any questions, please contact our support team at [support.circleout@covantis.net](mailto:support.circleout@covantis.net). Thank you, The Covantis Support Team.</p> ]]> Fri, 5 Dec 2025 09:02:00 +0000 https://circleout-status.covantis.net/incident/cmkb0a5o80meou3sg34u1xbsj https://circleout-status.covantis.net/incident/cmkb0a5o80meou3sg34u1xbsj Major Covantis CircleOut Service Interruption Affecting All Users Type: Incident Duration: 8 hours and 1 minute Affected Components: FOB Dutch Mills, German Lower Rhine, South America, CircleOut Platform, FOB 6 Ports Nov 18, 19:49:16 GMT+0 - Resolved - Hello, Earlier today, you experienced issues accessing our services due to a global Cloudflare outage. Cloudflare has now resolved the incident, and our systems are operating normally. Everything should be functioning as expected again. If you continue to experience any issues, please let us know. Thank you for your patience and understanding. If you have any questions you can reach our support team at [support.circleout@covantis.net](mailto:support.circleout@covantis.net). Best regards, The Covantis Support Team Nov 18, 13:00:00 GMT+0 - Monitoring - Hello, We’d like to share an update on the recent platform availability issues. Cloudflare has implemented a fix and the CircleOut platform is now accessible.We are continuing to monitor the situation and will provide further updates as needed. If you have any questions you can reach our support team at [support.circleout@covantis.net](mailto:support.circleout@covantis.net). Thank you, The Covantis Support Team Nov 18, 11:48:00 GMT+0 - Investigating - Hello, Cloudflare, our third-party network provider, is currently experiencing a major outage. Cloudflare is aware of and investigating these issues. End user impact: The CircleOut application will experience widespread issues regarding general platform availability and accessibility. If you have any questions, please contact our support team at [support.circleout@covantis.net](mailto:support.circleout@covantis.net). Thank you, The Covantis Support Team Type: Incident

Duration: 8 hours and 1 minute

Affected Components: , , , ,

<p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>19:49:16</var> GMT+0</small><br><strong>Resolved</strong> - Hello, Earlier today, you experienced issues accessing our services due to a global Cloudflare outage. Cloudflare has now resolved the incident, and our systems are operating normally. Everything should be functioning as expected again. If you continue to experience any issues, please let us know. Thank you for your patience and understanding. If you have any questions you can reach our support team at [support.circleout@covantis.net](mailto:support.circleout@covantis.net). Best regards, The Covantis Support Team.</p> <p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Monitoring</strong> - Hello, We’d like to share an update on the recent platform availability issues. Cloudflare has implemented a fix and the CircleOut platform is now accessible.We are continuing to monitor the situation and will provide further updates as needed. If you have any questions you can reach our support team at [support.circleout@covantis.net](mailto:support.circleout@covantis.net). Thank you, The Covantis Support Team.</p> <p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>11:48:00</var> GMT+0</small><br><strong>Investigating</strong> - Hello, Cloudflare, our third-party network provider, is currently experiencing a major outage. Cloudflare is aware of and investigating these issues. End user impact: The CircleOut application will experience widespread issues regarding general platform availability and accessibility. If you have any questions, please contact our support team at [support.circleout@covantis.net](mailto:support.circleout@covantis.net). Thank you, The Covantis Support Team.</p> ]]> Tue, 18 Nov 2025 11:48:00 +0000 https://circleout-status.covantis.net/incident/cmi4jaxua00xwmko0vhvdoyqu https://circleout-status.covantis.net/incident/cmi4jaxua00xwmko0vhvdoyqu Covantis CircleOut - Planned Maintenance Type: Maintenance Duration: 4 hours Affected Components: German Lower Rhine, South America, CircleOut Platform, FOB Dutch Mills, FOB 6 Ports Nov 1, 08:00:00 GMT+0 - Identified - Hello, We hope you continue to enjoy using the Covantis CircleOut platform and how it helps you modernize global trade. We wanted to let you know that we are planning maintenance for 01.11.2025. MAINTENANCE WINDOW: Saturday, 01/11/2025, 09:00 AM-13:00 PM CET IMPACT: The Covantis CircleOut will not be accessible during the maintenance window. If you have any questions, you can contact our support team by email at [**support.circleout@covantis.net**](mailto:support.circleout@covantis.net) . Thank you, The Covantis Support Team Nov 1, 08:00:01 GMT+0 - Identified - Maintenance is now in progress Nov 1, 12:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 4 hours

Affected Components: , , , ,

<p><small>Nov <var data-var='date'> 1</var>, <var data-var='time'>08:00:00</var> GMT+0</small><br><strong>Identified</strong> - Hello, We hope you continue to enjoy using the Covantis CircleOut platform and how it helps you modernize global trade. We wanted to let you know that we are planning maintenance for 01.11.2025. MAINTENANCE WINDOW: Saturday, 01/11/2025, 09:00 AM-13:00 PM CET IMPACT: The Covantis CircleOut will not be accessible during the maintenance window. If you have any questions, you can contact our support team by email at [**support.circleout@covantis.net**](mailto:support.circleout@covantis.net) . Thank you, The Covantis Support Team.</p> <p><small>Nov <var data-var='date'> 1</var>, <var data-var='time'>08:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Nov <var data-var='date'> 1</var>, <var data-var='time'>12:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sat, 1 Nov 2025 08:00:00 +0000 https://circleout-status.covantis.net/maintenance/cmh23avkv002wotk9qlf81ous https://circleout-status.covantis.net/maintenance/cmh23avkv002wotk9qlf81ous